Our Most Frequently asked questions
Posted by Charlotte Nutland onWe've put together a list of our most FAQ's to help you get the most from your Blends and Products this summer. We love receiving your emails, DM's and online chat questions and we hope these help you.
''Can you mix your Chapter Blends together?''
Absolutely yes! Layering Aromatherapy Blends gives you a very unique scent and sense experience. Our aromatic and sensory blends pair beautifully together. Our favourite combinations are The Peace and The Clarity and The Clarity and The Tonic. Pairing either the Candles and The Purest Blends at the same time is a lovely way to have a new experience.
'How do you get the best out of your Room Diffusers?'
Our Room Diffusers are incredibly long lasting. They have 30ml of pure Essential Oils in every 100ml bottle. Keep away from a heat and light source such as window sills and radiators at all times. Within the first 24 hours flip your reeds once and keep flipping for a stronger scent. Reduce the amount of reeds if you'd like a slightly lighter scent. Keep your Room Diffuser near where there is a slight draft such as people walking past or a door opening and closing. They require movement for optimum scent dispersion.
'Which Chapter Blend is best for Stress?'
Stress, anxiety, overwhelm affects us all very differently. Each of our Chapter Blends can help with the different ways Stress affects us all. For example if you're struggling with feeling overwhelmed the focusing elements of The Quiet will help still and calm a runaway mind, if you're feeling flat and out of sorts and down in the dumps The Tonic will give you a boost. If you just need a hug reach for The Peace.
'Do you only use natural ingredients'
Yes! All our products and blends are natural. We use a therapeutic dose of Aromatherapy and a range of plant based, natural, organic, botanical actives in every product. Our purpose is for you to have an aroma-therapeutic every time you use our Blends. This can only be achieved by using Aromatherapy Blends extracted from nature. Fragrance Oils are mostly made synthetically in a lab and offer no therapeutic benefits. '
'How can I try your Blends to find the best one for me?'
We have created 5 Chapter Blends named according to their emotional benefits to support you at different stages of your day, week, month and whatever your wellbeing challenges and goals are. We believe each one can support you at different times from when you need emotional balance with The Clarity to supporting with rest with The Wise. You could try our Discovery Kit to explore which Blends work for you.
'Where is Chapter Organics based?'
We're based in the beautiful Spa village of Boston Spa, Yorkshire. Our manufacturing studio and head office is nestled down a leafy lane. Here we design and manufacture all our Blends by hand using traditional methods. Our all female team runs both our manufacturing and head office from here including customer services and our taking care of our Professional Accounts.'
'What are your Core Values at Chapter?'
Purpose-driven – Everything is created with intention: to support wellbeing, create moments of rest, and help people reconnect with themselves.
Kind and Honest - We operate everything with the stand point of being kind, transparent and honest first.
Excellence & Accountability – Commitment to high-quality products, thoughtful service, and taking responsibility for results.
Innovation & Creativity – Blending tradition with fresh ideas to create products and experiences that feel inspiring and timeless.
Customer-focused – Every decision is made with care for the customer’s needs, rituals, and wellbeing journey.